SHIPPING METHODS AND RATES
"Please note, any dates provided on-site and in other marketing communications are to be used as guidance only. We can’t guarantee order delivery dates and are not responsible for carrier processing delays. All orders are subject to processing and handling times; we will do our best to get your order processed as fast as possible and handed off to your chosen carrier.
Our shipping carrier does not deliver on Saturday or Sunday nor do they delivery to Post Office boxes.
APO/FPO and PO Box orders will be shipped via US Postal Service Priority Mail, please allow 10 to 12 business days for delivery. Due to USPS shipping regulations, certain restricted products cannot ship to these locations (see Restricted Products below for a complete list).
Orders shipped to Alaska, Hawaii and the US Virgin Islands will be shipped via US Postal Service Priority Mail (no PO Box/APO/FPO addresses), plus an additional surcharge will be applied; please allow 10 to 12 business days for delivery. Due to USPS shipping regulations, certain restricted products cannot ship to Alaska and Hawaii using USPS Priority Mail (see Restricted Products below for a complete list). Orders containing any Restricted Products will instead be shipped using standard USPS, please allow 4-6 weeks for delivery.
We do not ship outside the U.S. at this time (with the exception of APO/FPO addresses and the U.S. territories).
COVID-19 PROCESSING DELAYS
Please know the health and safety of our customers and employees is so important to us. We are following state and local guidance and taking enhanced precautions in preparing your order for shipment. As a result, your order may experience processing delays coupled with universal shipping delays with our carriers. That being said, you should still expect your order within 1-12 business days from the day you placed it! As soon as your order ships you should receive a shipping confirmation email with tracking. If your order does not arrive within 2-3 days of the estimated delivery or delivery date please do not hesitate to reach out to our customer service team for further assistance.
STANDARD USPS SHIPPING CHARGES
Ground* - $5.00
2 Day - $15.00
3 Day - $10.00
Next Day $20.00 (Orders $1.00+)
Next Day $21.00 (Orders $100.01+)
Next Day $22.00 (Orders $200.01+)
Next Day $23.00 (Orders $300.01+)
*Please allow 1- 4 days for processing on all orders.
DMDG is pleased to offer free standard shipping to our members for orders totaling $100 or more
We regret that we do not ship outside the U.S. at this time.
Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check the status of the order at your convenience. Should you have any questions about your order status, please contact us if you need to.
Currently, we do not support sending to multiple addresses in one order. Please place the items in the basket that you wish to be sent to one location and send order. You may then proceed to send to another address by beginning the order process again.